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Introduction to Healthcare Quality Management - PDF Free Download
Introduction to Health Care Management Edited by Sharon B. Buchbinder, RN, PhD Professor and Chair Department of Health Science Towson University Towson, MD Nancy H. Shanks, PhD Chair, Department of Health Professions Professor and Coordinator, Health Care Management Program Metropolitan State College of Denver Denver, CO Introduction to Health Care Management THIRD EDITION blogger.com 1 3/3/16 PM. World Headquarters Jones & Bartlett Learning 5 Wall Street Burlington, MA info@blogger.com blogger.com Introduction to health care management Item Preview remove-circle Share or Embed This Item. Share to Twitter. An overview of health care management / Jon M. Thompson, Sharon B. Buchbinder, Nancy H. Shanks ENCRYPTED DAISY download. For print-disabled users. 14 day loan required to access EPUB and PDF blogger.com Interaction Count: 71
Introduction to healthcare management pdf free download
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Introduction to Healthcare Quality Management Home Introduction to Healthcare Quality Management, introduction to healthcare management pdf free download. Author: Patrice Spath. DOWNLOAD PDF. Sorensen, PhD, FACHE, Chair Texas State University Deborah E. Bender, PhD, MPH University of North Carolina Diane Duin Montana State University Gary L. Filerman, PhD Georgetown University Peter Fitzpatrick, EdD Clayton State University Leonard H. Friedman, PhD George Washington University Sheila McGinnis, PhD Montana State University Carol Molinari, PhD Introduction to healthcare management pdf free download College of Health Sciences Lydia M.
Reed, MBA, CAE AUPHA Susan D. Roggenkamp, PhD Appalachian State University Grant T. Savage, PhD University of Missouri Jon M. For more information on quantity discounts, contact the Health Administration Press Marketing Manager at This publication is intended to provide accurate and authoritative information in regard to the subject matter covered. It is sold, or otherwise provided, with the understanding that the publisher is not engaged in rendering professional services.
If professional advice or other expert assistance is required, the services of a competent professional should be sought. The statements and opinions contained in this book are strictly those of the author s and do not represent the official positions of the American College of Healthcare Executives, of the Foundation of the American College of Healthcare Executives, or of the Association of University Programs in Health Administration.
Copyright © by the Foundation of the American College of Healthcare Executives. Printed in the United States of America. All rights reserved.
This book or parts thereof may not be reproduced in any form without written permission of the publisher. Includes index. ISBN alk. paper 1. Medical care--Quality control. Quality assurance. Medical care--Quality control--Measurement. Quality assurance--Measurement. S64 We want to know! com or Project manager: Jennifer Seibert; Acquisitions editor: Eileen Lynch; Book designer: Scott Miller Health Administration Press A division of the Foundation of the American College of Healthcare Executives One North Franklin Street Suite Chicago, IL Association of University Programs in Health Administration 14th Street North Suite Arlington, VA This book is dedicated to my sisters, Bobbi Lemme and Margi Morgan.
With this book, my intention is to educate my sisters, as well as other novices, about health services measurement, assessment, and improvement. BRIEF CONTENTS Foreword xiii Preface xvii Chapter 1: Focus on Quality xvii Content Overview xviii Supplemental and Instructional Resources xx Chapter 1: Focus on Quality Despite the large number of healthcare quality books available, relatively few textbooks on quality management exist for students in the health professions.
Even fewer meet the learning needs of emerging healthcare managers. Selecting the best textbook for a course is a challenge for most educators.
This task is even more challenging when many options are available and equally daunting when there are few. Educators in the health professions need specialized content; as a result, they have fewer textbook choices than their counterparts in general education and other professional disciplines.
In particular, educators who develop foundation courses on healthcare quality management can attest to the scarcity of textbooks appropriate in scope and content. This book fills the near-void of textbook options for students pursuing healthcare education at the undergraduate level. Students and educators now have a book filled with case studies and examples that discuss and illustrate the basic principles and techniques for measuring, monitoring, reporting, and improving the delivery and management of healthcare services.
xiii xiv Foreword Quality management is an essential curriculum for students of all health professions. It is as applicable to those who manage the delivery of healthcare services as introduction to healthcare management pdf free download is to clinicians who perform the diagnostic and treatment services. It presents techniques for measuring quality and safety, collecting and analyzing appropriate data, and using the resulting information to improve health services—critical job skills students will employ throughout their professional careers.
The cases, figures, illustrations, introduction to healthcare management pdf free download, and examples that supplement the text are drawn from real-world activities in healthcare organizations and strongly reinforce the concepts presented. All students, introduction to healthcare management pdf free download, undergraduates in particular, benefit greatly from courses structured around a textbook.
Journal articles and online material can be used to incorporate the latest trends; however, the linear flow of concept development, application, and reinforcement usually is better managed with a textbook. Further, if the majority of assigned reading is not content from the textbook, students are apt to perceive the value of the book as less than its purchase price. As a provider of course structure and content appropriate to undergraduate learning objectives, this textbook fulfills both functions.
The book is organized around the basic concepts of quality management— Â�measurement, assessment, and improvement. These concepts are introduced in a historical context and developed systematically in a manner that enables students to understand how they can be applied to various quality management models employed by healthcare organizations.
Over the course of their careers, students will be able to transfer this knowledge to new quality management models they encounter. Considering the dynamic history of quality management and the likelihood that new models will emerge, this book offers a highly desirable learning outcome, introduction to healthcare management pdf free download.
From a teaching perspective, the book has many attractive features. The volume of content is appropriate for a typical semester-length undergraduate course, and its chapters can be easily adapted to instructional units. The logical topic sequence introduces basic concepts, applies those concepts, and culminates in more complex issues related to resource utilization and organizational structure.
Students in the health professions will be providers or managers of healthcare introduction to healthcare management pdf free download when they graduate and enter the workforce; they also will be consumers of health- Foreword care services. In addition to preparing students for quality management tasks in their professional roles, this book can inform their behavior as healthcare consumers. Their studies about the organizational processes and systems healthcare facilities use to ensure quality and safety can better equip them to serve as healthcare quality advocates for themselves and their families.
The chapter on patient safety is particularly relevant to the concept of students as healthcare consumers and consumer advocates. Spath is well-qualified to write this book, as she is both a quality management professional and an educator in the health professions. Her years of experience using real healthcare events to ground classroom instruction and employee training to improve healthcare quality offer a perspective enjoyed by few individuals.
This rich perspective is further enhanced by her personal commitment to continuous learning and improvement. By combining her personal understanding and experience with knowledge gained through research, Ms.
Spath has produced an outstanding textbook uniquely crafted to meet the needs of students in the health professions. It will serve them well as a guide to their quality studies and as a personal resource throughout their healthcare careers. Donna J. Slovensky, PhD, RHIA, FAHIMA School of Health Professions University of Alabama at Birmingham xv PREFACE E very era presents unique challenges to healthcare organizations, and the start of the twenty-first century has been no different. Today there is unprecedented attention on the quality of health services.
Never have healthcare practices been subject to so much public scrutiny, have providers been financially rewarded for complying with best practice standards, or have health insurers refused to pay for the care of patients who experience potentially avoidable complications. These developments are just a few of an ever-increasing number of reasons why quality management is strategically vital to the work of all healthcare professionals.
Introduction to Healthcare Quality Management is the culmination of over 25 years introduction to healthcare management pdf free download experience as a hospital quality director, trainer and consultant for other quality professionals, and instructor of under- and postgraduate healthcare quality courses.
Throughout my career, improvement fads and quality gurus have come and gone. My goal in writing this book was to stick to the basics—the principles and techniques common to any healthcare quality initiative. Once students of quality management master these basics, they will be able to adapt to any model of quality they encounter.
For individuals seeking advanced degrees, this book is a stepping stone to future learning. xvii xviii Preface This text is directed to people with little or no clinical healthcare experience. The case studies and illustrations primarily focus on the provision of health services rather than the diagnosis and treatment of patients.
Clinical discussions are accompanied by explanatory text to clarify terminology or situations that may be unfamiliar to students. The websites listed at the end of each introduction to healthcare management pdf free download are a good place to find advanced learning resources, including additional clinical quality management examples. A simple concept like measurement of patient complication rates may be difficult for students to understand if they have little healthcare experience.
To help them overcome this barrier, I introduce many of the concepts with analogies from everyday life. Once students see the link between what they know and probably do almost every day, they often find related quality principles and techniques easier to understand.
Accordingly, the text begins with a chapter on the attributes of quality and factors that affect consumer perceptions of quality. The notion of value—quality at a reasonable cost—is introduced along with an explanation of how perceived value influences purchasing decisions.
Measurement and improvement of these quality characteristics are reinforced throughout the book. Chapter 2 begins with a description of the interrelated elements of quality management: measurement, assessment, introduction to healthcare management pdf free download, and improvement. This trilogy provides a framework on which subsequent chapters build. The chapter continues with a discussion on the science of quality and its application in healthcare organizations.
Students are introduced to the works of Walter Shewhart, W. Edwards Deming, and other quality pioneers of the manufacturing industry.
Module 1 - Healthcare Management and Strategy
, time: 4:30Introduction to healthcare management pdf free download
30/06/ · Introduction to Healthcare Quality Management is the culmination of over 25 years of experience as a hospital quality director, trainer and consultant for other quality professionals, and instructor of under- and postgraduate healthcare quality courses. Throughout my career, improvement fads and quality gurus have come and blogger.comted Reading Time: 10 mins Introduction to health care management Item Preview remove-circle Share or Embed This Item. Share to Twitter. An overview of health care management / Jon M. Thompson, Sharon B. Buchbinder, Nancy H. Shanks ENCRYPTED DAISY download. For print-disabled users. 14 day loan required to access EPUB and PDF blogger.com Interaction Count: 71 Introduction to Health Care Management THIRD EDITION blogger.com 1 3/3/16 PM. World Headquarters Jones & Bartlett Learning 5 Wall Street Burlington, MA info@blogger.com blogger.com
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